This wasn't because Loganair wanted to give the refund, it's because the CMA have now threatened to take action against these companies that are unlawfully withholding people money. you should be re-routed to the earliest available flight. The CMA has today published further detail on its views on the law in relation to cancellations and refunds during the pandemic. It was established on 1962. Loganair are a small operation and they are struggling. Claim for flight delay, cancellation ot lost baggage. Your business needs a firm Return and Refund Policy, the means to enforce the policy, and effective strategies when communicating declined refunds … Absolute shambles Its tag line is Scotland’s Airline. Loganair refusing refund. As noted, it will probably take weeks under normal circumstances. According to the news today they are requesting government assistance. I wouldn't expect a refund from them any time soon. 05 An email template for a refund of a tuition fee from a college Dear Mr. John, I am writing to request a refund of the tuition fees I paid for my 2nd-semester of the 2020/2021 academic year. The email you now have should be sufficient to send to Opodo to confirm that you are entitled to a refund in line with Loganair's Conditions of Carriage. March 26, 2020 at 1:30 pm Loganair says customers will be entitled to a refund of their ticket if their flight has been suspended or cancelled.. Loganair have today announced further reductions in its flight schedules over the coming weeks, consistent with the Government’s efforts to contain the spread of the COVID-19 virus. Alternatively, you can ask for a refund of the ticket cost (which should be credited within 7 working days), if you were not willing to travel Loganair Compensation. This request is due to the fact that I had to cancel my second semester classes in combination with unavoidable circumstances. My March 23rd flight was cancelled and the replacement offered didn't suit me, so a refund was agreed by phone with their call centre two days before flight. Loganair Address: Loganair Limited, Cirrus Building, 9 Marchburn Drive, Glasgow Airport, PA3 2SJ No authorisation was given for these payments. Other European Airlines - Loganair refunds - Has anybody received a refund from Loganair recently? Loganair has been urged to review how they deal with cancellations following a “fiasco” over Western Isles flights. Loganair are a small operation and they are struggling. When a customer contacts you wanting a refund for a purchase, it can be an awkward experience.. Loganair Limited is a Scottish regional airline founded in 1962, with its registered office on the grounds of Glasgow Airport in Paisley, Renfrewshire. 2 free calls, email or fax service; For flight delays of more than 5 hours. As noted, it will probably take weeks under normal circumstances. An automated reply after my reminder a … Following the abismal level of communication, I have now been billed for two flights, using credit card details given months ago. ^CB If you have any further queries, please respond to the email from Customer Relations. I have a few companies on my list that have been dreadful and I've had to fight for my money back, namely Holiday Extras (£268.50), Love Holidays (£2860.00), I wouldn't expect a refund from them any time soon. According to the news today they are requesting government assistance. I have spent all week communicating with loganair via email. 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